The following warranty guidelines apply to Studio Desk furniture and are granted to the consumer who makes the original purchase of our products. It will not cover any form of misuse, negligence, or accidents resulting in the damage of the product. To obtain service under the following warranty the original purchaser should report any problems to their furniture dealer or retailer.
Structural 5 Year Limited Warranty
All our furniture are made of 25 mm and 38 mm MDF, in some cases, HDF board designed and engineered to give the consumer many years of usage. Our design team develops the frames with the use of a CAD (computer aided drawing) system and literally assembles the individual frame parts in a three-dimensional model to ensure that all joints fit together perfectly. The next step calls for a sample cut with CNC machine and assembly of each style to double-check for correct fit and structural integrity. All joints are designed wooden dowels complimented with the metal brackets screwed into the wood metal inserts. In some cases, Confirmat screws are used for the additional connection. Finishing is made with lacquering of all parts with glossy and mate finish to required color. Finishing with mate finish is much more durable and resistant on scratches therefore all working benches and shelf’s are finished with mate finish. Corpus (legs) are lacquered using special procedure used in Piano industry for more resistance and extra shiny looks.
StudioDesk Furniture makes it a practice to select the best products in the marketplace that will wear and last, but we cannot honor nor accept charge backs, adjustments, claims against a failure of scratches with sharp objects. We will work with our customers and our vendors to resolve any issues that we can, but we cannot assume responsibility for the failure of assembling, proper maintenance and improper and uncommon usage.
Warranty Limitations The following items are not included in any warranty coverage:
– Any condition resulting from incorrect or inadequate maintenance or care. – Any condition resulting from any use which the product was not designed.
– Any condition resulting from other than ordinary residential usage. – Any condition resulting from negligence, misuse, accident, or commercial usage
– Any condition resulting from improper assembling – Any condition resulting from overloading against producer recommendations – Pickup or delivery charges for any repairs.
Studio Desk will repair or replace at our option any part or parts of the product found to be defective within the terms of the warranty. There are no warranties, expressed or implied, offered by our company other than those herein described in this document. Repairs will be made without charge for materials, labor or transportation between authorized dealer locations and our factory as long as the consumer sends notice of the defect within six months from the date of retail delivery of the furniture. After six months Studio Desk will not be responsible for transportation and handling between any authorized dealer location and our factory. The warranties set forth in this document are exclusive and in lieu of all others, oral or written, express or implied, and in no event will Studio Desk be liable to you for any damages, including incidental or consequential damages, arising out of the inability to use this product. There are some states that do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
Any questions on information about our products or concerning our warranty should be addressed to the following: Customer Service Nia d.o.o. Studio Desk Furniture, Vena Pilona 14 , 6000 KOPER – Slovenia