Returns, Replacements and Refunds

Privacy Policy

1. Introduction

This Privacy Policy describes how StudioDesk LLC (“StudioDesk”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data when you visit or make a purchase from www.studiodesk.net.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is:

StudioDesk LLC
Registered in the State of Delaware, United States
Email: customerscare@studiodesk.net
Website: www.studiodesk.net

3. Personal Data We Collect

We may collect the following categories of personal data:

  • Identification data (name, billing and shipping address)

  • Contact data (email address, phone number)

  • Order and transaction data

  • Payment-related data (processed securely by third-party payment providers)

  • Technical data (IP address, browser type, device information)

  • Usage and behavioral data related to website interaction and checkout activity

We do not store full credit card or payment details.

4. How We Use Your Data

We use personal data for the following purposes:

  • To process and fulfill orders

  • To provide customer support

  • To manage payments and prevent fraud

  • To send order confirmations, service messages, and abandoned cart reminders

  • To improve website performance and user experience

  • To comply with legal and regulatory obligations

5. Use of Automated & Behavioral Tools

StudioDesk uses automated tools, including CartRescuePro (CRP), to analyze shopping behavior such as cart activity and incomplete checkouts.

These tools may process customer email addresses and interaction data in order to:

  • send cart reminder emails

  • recover abandoned carts

  • improve checkout completion rates

All data processed through such tools is handled securely and in accordance with applicable data protection laws.

6. Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), we process personal data based on:

  • Performance of a contract (order fulfillment)

  • Legitimate business interests (cart recovery, fraud prevention, service improvement)

  • Compliance with legal obligations

  • Consent (marketing communications and cookies where required)

7. Sharing of Personal Data

We may share personal data with trusted third parties only where necessary, including:

  • Payment providers (including Klarna and card processors)

  • Shipping and logistics partners

  • Website hosting, e-commerce, and automation service providers (including CartRescuePro)

  • Legal or regulatory authorities where required by law

All third parties are required to protect personal data in accordance with applicable laws.

8. International Data Transfers

As StudioDesk LLC is based in the United States, personal data may be transferred to and processed outside the EEA.

Where required, appropriate safeguards are applied in accordance with applicable data protection laws.

9. Data Retention

We retain personal data only for as long as necessary to:

  • fulfill contractual obligations

  • comply with legal and accounting requirements

  • resolve disputes and enforce agreements

10. Cookies

Our website uses cookies and similar technologies to ensure proper functionality, analyze performance, and improve user experience.

You may control cookie settings through your browser preferences.

11. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

Requests can be submitted to customerscare@studiodesk.net

12. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet is completely secure.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

14. Changes to This Privacy Policy

StudioDesk reserves the right to update this Privacy Policy at any time. Changes take effect once published on this page.

15. Contact

For questions about this Privacy Policy or how your data is handled, please contact:

📧 customerscare@studiodesk.net