Sure, our CEO wrote a book on this topic. You can find it in our blog here.

Yes, you can, choose the Bank wire payment option during checkout and follow the process. Our shop is divided to EU shop and USA shop.

Should you want to wire from EU to EU here is the data you need:
Our Bank account Number: IBAN: SI56 2900-00050035464,
Bank name: Unicredit Bank Slovenija d.d., Koper, Slovenia
SWIFT CODE: BACXSI22
Beneficiary Company: Studio Desk d.o.o. Vena Pilona 14, 6000 KOPER

Should you want to Wire to us from the USA to our American Bank account please contact us at customerscare@studiodesk.net

As soon as your order is shipped You'll receive a tracking code. You can track it all the way. Shipper usually call you to make an appointment prior delivery.

That would be the PRO LINE XXL Series. You can find it here.

With this desk, you can combine our Keyboard stand as well. This combination you can find here.

Yes. Since you will be ordering incoming stock, paying in full will secure you the unit/item from being sold to others. This way unit is shipped already yours.

B-Stock items are usually new desks with some cosmetic flaws. You can check the B-stock section on our website for availability. In the USA TB-stock Section can be found here

The Enterprise electric has no limit in lenght for the rack units. So there should be no restrictions as to accessorizing.

Yes, you can replace it. Please send an email to customerscare@studidesk.net to process the request.

Yes, there is a pull out keyboard tray for Commander V2 on special request. Please contact our customerscare@studiodesk.net to order Commander V2 in this combination.

Yes, it does. Please note that we have another Floor rack which do not fit. You can find it here.

None yet, but hopefully soon.

The keyboard on the Virtuoso is placed on the desk itself so a weight of 30kg would not be a problem.

For a 32-channel mixer, the surface of the desk has to be pretty big, so we recommend purchasing the Pro Line Series. Make sure to check the dimensions of the mixer and the dimensions of the desk.

The Xtreme desk does not have any rack space by default, but you can add 1U or 2U rack space in the center. Rack rails must be ordered additionally. 2 Rack options can be found here.

Yes. Recently we added RGB LED lighting as a part of the desk.

All our products are designed to carry heavy weights. Shelves holders of the Enterprise and Virtuoso can hold safely up to 16 kg (35 lbs) of speakers. For the keyboard tray can hold safely around 30 kg. Even weight distribution is highly recommended to avoid the pendulum effect. This especially applies to the Sit to Stand desk models.

All our products are designed to carry heavy weights. Shelves holders of the Enterprise and Virtuoso can hold safely up to 16 kg (35 lbs) of speakers. For the keyboard tray can hold safely around 30 kg. Even weight distribution is highly recommended to avoid the pendulum effect. This especially applies to the Sit to Stand desk models.

No, it doesn’t – Enterprise Electric has up and down settings only. However, the Memory controller can be ordered separately. Please note that you will have no space to install it in front of the desk. Check the product and recommended installation here.

The desk is something you will not change as often as your gear. Once you purchase it you will use it for decades. For this reason, your choice and quality of the purchased item are essential. You need the desk to meet demands for ergonomics, go along with your workflow, eventually improve your workflow, organize your workspace and the desk which will look great in your studio. Your working space reflects your personality and your business. 

No picture can give enough justice on how StudioDesk looks in personal. Its stunning appearance is head-turner making our customers very proud.  

If you choose StudioDesk Brand you’ve got our promise that you’ve been receiving the best value for your hard-earned money.

You can do that at:

https://www.studiodesk.net/newsletter/

Yes, you will be called by a carrier a day or two before delivery to determine the time of delivery. However, it might happen that In some instances, you will not be called by UPS in the USA.

Yes, all shipments are trackable.

Please use following number to call us:

America and Canada – +1 302 703 7561 Mo – Fri from 9AM to 5 PM PTZ

Europe and the rest of the world – +386 40 605 828 Mo-Fri from 9 AM to 5 PM CET

info@studiodesk.net

Please send your email to customerscare@studiodesk.net or customersupport@studiodesk.net

StudioDesk maintains high-quality check standards in the house. Each part is checked by several persons several times before it is placed into the carton box. Each box is checked several times and it is traceable who checked and packed it. All carton boxes are marked and signed. Carton boxes are placed and delivered on pallets in Carton crates to ensure parts placed inside are delivered to the customer in the same condition as they were shipped. For this reason, you are highly advised not to accept a crate with any visible damage or to open it and if there is visible damage on the carton box from outside, open the box and inspect the parts inside. Once the crate is accepted, all responsibility is on you since once the signature is given to the delivery slip, the carrier considers the shipment delivered without any damages. For this reason, we are asking our customers not to accept the package with visible damages from the outside or to check each part before giving a signature to the carrier. However, if your crate arrived without damage, and you still claim for damages, an investigation will have to take place before the part is exchanged.

Please refer to following page https://www.studiodesk.net/warranty/

We have ambassador program in place however, to qualify for discount you need to have some substantial social media followers base.

If you have at least one social account with over 10.000 followers or subscribers, please head to https://brandambassadorprogram.studiodesk.net/ and check the points your socials can bring to you. Once you enter your data, our team will evaluate your accounts and get in touch with you.

We can ship anywhere in the world but if you prefer to purchase our products from the dealer in your country, here is some of them. https://www.studiodesk.net/dealers/

Each desk has its own product page on our website. Click on the products and the submenu will open with links to the product pages. You can reach the same from the Home page big banners on the top by clicking on »Discover«. For the best experience, we suggest you browse our webpage from the computer. For the dimensions please visit the product inside the Shop. You will find all the dimensions inside the product gallery.

Choice highly depends on the gear you are planning to use in your studio. If you have more outboard Rack gear you have to count them and check if the model you are looking at can fit all of them. The number of video screens and speakers is also important.

Check the detailed dimensions in the product gallery inside the shop. Your choice will also be determined by the Keyboard you are using. Some models are limited to the size of the keyboard. You might be a very tool person, so take a look at the height and leg space available on the model you are watching. You can also check the comparison document where you can see all the models and their features in one sheet.

Please refer to our return and shipping policy.

StudioDesk products are covered with 5 years structural warranty on the desk.

All the product dimensions and detailed measures can be found in the Shop represents as one of the pictures in the product gallery.

Please visit our dedicated page for Video and ready to print assembly manuals here: https://www.studiodesk.net/video-assembly-manuals/

Some models have LED lights included on others it is optional. Commander V2 Series, Xtreme Series has lights included. Orbit Series has lights included only in the rack modules. RGB LED lights can be ordered separately in our shop.

Yes, the desk can be easily disassembled and assembled many times.

Yes, you have to assemble your desk with the help of your friend or family member or to hire someone to do it for you. If you are not feeling comfortable to do it your own, we would recommend you to hire someone.

To determine if you are capable to do it on your own or not, please check our video assembly manuals at the following link:https://www.studiodesk.net/video-assembly-manuals/

We ship a container on average every 2 months. As per experience, most of the stock or 80% of it is sold while on the sea. Pre-Order is opened every time we ship the container towards USA.

If you really want to secure some model, we highly recommend to pre-order it or purchasing it the moment you see it in the shop because the same day this situation can be drastically changed.

Our shop is daily updated with the available stock. If you can place something into the cart, it means that the item you are trying to purchase is in stock unless there is indicated that the item is in PRE-ORDER status. In this case, next to the PRE-ORDER status you will see the estimated time of arrival giving you clear information when this item will be restocked and shipped. Please understand that some delays might occur due to the customs process. 

Processing time is mainly 48 hours during business days. Orders placed late on Friday will be processed coming week. Once your order is shipped, it takes from 3 – 10 business days for the order to get delivered to your address.

It mostly depends on how far you are from our warehouse. If there is a customs process involved, times might be longer. Please do not dismantle your old desk before you are called by a shipper who makes a delivery appointment. StudioDesk cannot be responsible for your commercial losses caused by delivery delays.

Shipping is free of charge for orders over 1800 EUR /in continental Europe. Unfortunately, we couldn’t provide the same service in the USA due to the Shipping prices which are up to 4 times higher than in Europe.

The shipping rates are covered during checkout in our shop. Place the item in your cart and head towards checkout. It will be calculated for you once you enter your shipping address. Please note that we are contributing to every shipping at least 50%. What you are paying is just a fraction of the real cost

We have our warehouses in EU -Slovenia, and the USA – Pennsylvania. European orders are shipped from SLOVENIA while American orders are shipped from Pennsylvania.

Yes, installments are offered to customers living in the USA over third-party provider Affirm. Just select Affirm as a payment method during checkout. You are also able to use your Credit Card to purchase your order over an instant installment program. For installments with your Credit Card, we are using a third-party provider – Splitit.com

To pay your order with installments up to 6 months, all you have to do is to select Splitit during checkout and follow the procedure.

All our models are proudly made in EUROPE – Slovenia. 

You will have to take care of the disposal of the wooden crate on your own.

Yes, the parts are heavy but no part weight more than 25 kg. Once you open the crate you will find a carton box with the parts inside so you can easily carry one by one into your house or apartment. For most of the parts, you can do it alone except for the big mainboards which are too big to carry alone. You will be able to enter through the standard door with all the parts.

No, sorry we are not offering any custom designs and jobs.

No, sorry we don’t have any showroom open for the customers.